I need some help !!!
I subscribed the yearly plan one week ago. But, every time that a make my video, while downloading video, I am getting error message and downloading will is stop. Error message appear every time when I start download, and I tested differnt videos, always happen the same thing, the same error mesage .
So please I need to solve this problem.
You should probably save your project online (to the cloud folder) and raise a support ticket. Customer support can look at it and help you identify and fix possible problems.
Most common problems are excessive image file sizes and excessive zoom settings.