Discussions : Account

Account Community Forums

Start a new topic

Account questions and answers 277

I have payed 30€ per month couple days ago and the software say "you lincese has expired",

Posted by jesus Amador,
Tue, 27 Oct, 2020 at 1:51 PM

No replies yet
I want to try free trial and then decide

Posted by Anaya Rehman,
Tue, 13 Oct, 2020 at 10:37 PM

Last reply by alice james,
Tue, 27 Oct, 2020 at 9:59 AM
Log in Issues

Posted by mira ahuja,
Mon, 26 Oct, 2020 at 5:29 PM

Last reply by alice james,
Tue, 27 Oct, 2020 at 9:58 AM
please refund

Posted by brian kim,
Fri, 23 Oct, 2020 at 7:20 AM

Last reply by brian kim,
Sat, 24 Oct, 2020 at 1:46 AM
Monthly upgrade - no download option available?

Posted by Annalena Reister,
Fri, 9 Oct, 2020 at 9:49 PM

Last reply by Hayley Young,
Mon, 12 Oct, 2020 at 9:26 AM
no puedo entrar a mi cuenta y necesito desuscribirme

Posted by marcela ruiz,
Tue, 6 Oct, 2020 at 11:59 PM

Last reply by Hayley Young,
Wed, 7 Oct, 2020 at 9:25 AM
Error al comprar el producto

Posted by viena paola Llanes Garcia,
Thu, 8 Dec, 2016 at 8:45 AM

Last reply by Barry Radford,
Tue, 29 Sep, 2020 at 1:47 PM
today's one-time payment to buy software, how to log in is always a problem

Posted by liang shuang,
Mon, 28 Sep, 2020 at 10:55 AM

Last reply by Barry Radford,
Mon, 28 Sep, 2020 at 12:53 PM

See all 277 topics

Account ideas and feature requests 29

API for extra subscription layer: 'unlimited images'

Posted by Friso Coumou,
Wed, 9 Sep, 2020 at 8:24 AM

No replies yet
Unable to purchase

Posted by syed sufiyan,
Fri, 24 Apr, 2020 at 1:28 AM

Last reply by Hayley Young,
Thu, 23 Jul, 2020 at 9:14 AM
PERDA DE CONTEÚDO

Posted by marcelo fortuna,
Mon, 22 Jun, 2020 at 11:26 PM

Last reply by Hayley Young,
Tue, 23 Jun, 2020 at 9:24 AM
3weeks asking for help and stiol noty able to connect to video scribe

Posted by Leon spamer,
Tue, 9 Jun, 2020 at 3:58 PM

Last reply by Hayley Young,
Wed, 10 Jun, 2020 at 9:34 AM
Feature REquest

Posted by Peter Yollin,
Thu, 28 May, 2020 at 11:41 PM

No replies yet
Why doesn't VideoScribe render using GPU?

Posted by Ngo Duc Tinh,
Wed, 13 May, 2020 at 2:24 PM

No replies yet
Досліджуємо суму однакових доданків

Posted by Любов Кулик,
Fri, 10 Apr, 2020 at 5:46 PM

No replies yet
Can I capture a part of the video I made with Videoscribe and insert it into a book to be published?

Posted by kim jeonghoon,
Thu, 12 Mar, 2020 at 6:29 AM

Last reply by Hayley Young,
Thu, 12 Mar, 2020 at 9:42 AM

See all 29 topics

Account announcements 20

Service Incident - 7th September 2020

Posted by Barry Radford,
Mon, 7 Sep, 2020 at 11:22 AM

Last reply by Barry Radford,
Mon, 7 Sep, 2020 at 5:36 PM
Support Closed - Monday 31st August

Posted by Barry Radford,
Fri, 28 Aug, 2020 at 11:09 AM

Last reply by Smart Goat HK,
Mon, 31 Aug, 2020 at 4:09 PM
Support closed 25th May 2020

Posted by Barry Radford,
Fri, 22 May, 2020 at 10:16 AM

Last reply by Hayley Young,
Tue, 26 May, 2020 at 9:35 AM
Support closed 8th May 2020

Posted by Barry Radford,
Thu, 7 May, 2020 at 10:51 AM

No replies yet
Support closed over Easter

Posted by Barry Radford,
Thu, 9 Apr, 2020 at 9:11 AM

No replies yet
Support opening hours for the festive period

Posted by Barry Radford,
Fri, 20 Dec, 2019 at 10:09 AM

No replies yet
Support Closed on Monday 26th August

Posted by Barry Radford,
Fri, 23 Aug, 2019 at 2:56 PM

No replies yet
Payment System Maintenance - Sunday 23rd September

Posted by Barry Radford,
Fri, 21 Sep, 2018 at 5:47 PM

No replies yet

See all 20 topics

More help options

All contact methods

Instant Answers Raise a ticket