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About the low probability of freezing when clicking on the timeline.

When I click on the timeline, the app freezes with a low probability, and I can't save the file and have to force close it.


The symptoms of freezing are

Unable to save

Unable to close the application

The timeline is buggy

 These symptoms will continue until the application is forced to close.


I'm trying to save frequently to avoid this problem, but it happens so often that I'm having trouble.


Is this a problem with the application? Or is it my problem?


SPECs

Ryzen5 4800

GTX1650

36GB




Translated with www.DeepL.com/Translator (free version)

Without seeing your project and knowing which verison of VideoScribe you are using it's hard to know. Please raise a ticket and we can troubleshoot the problem.


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