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"Cannot login: An unknown error occurred" - No access to VS or online Account

 It's 9am on 2 Nov here in Aus and I'm stuck with no access. Have submitted a ticket but it's the middle of the night in the UK. Anyone else having challenges accessing Videoscribe?

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 "Cannot login: An unknown error occurred" message.

 Is this an issue on VideoScribe's end? 

I have an urgent project that I am working on and need access ASAP.

Hello, we had an outage in the early hours of Tuesday, this was fixed by 7am (UK Time) and services have returned to normal

This software is sucks, alwasys not responding in my PC.

Please raise a ticket with our support team if you're having issues with VideoScribe & they'd be happy to help. 

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