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Online Scribe Opens Much Older Version but displays newest save

The icon for my online scribe includes everything that I'd worked on yesterday but when I attempt to open it, whether from the computer it was made on or other locations, it loads a much much older version that only has a fraction of the work done.  Been having problems with online scribes for months. Need that problem fixed or I'll probably move to another program

Sorry you are having this issue, please raise a support ticket via as we'll need to get a bit more detail to dig deeper into this.

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