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Hello, I can't produce a video without having the videoscribe watermark in the end ... I have the paid version ... how can I produce a video without this watermark? thank you very much sebastian

If you are paying for a PRO subscription, close videoscribe and then log back in with the username and password of the account that you upgraded to pro.

If you are using the mobile app, I think there is an in-app purchase to remove the watermark, but I am not sure

If you are paying for an EDU subscription, you can't remove the watermark, because reduced price of educational subscriptions comes with some limitations and restrictions.

related link:

If you want to talk to customer support, you should raise a ticket soon. They work weekdays during regular UK business hours

-Mike (videoscribe user)

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