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Subscription renewed

Hi I used the videoscribe in last month only , I thought I was purchasing it for just one month It got renewed today I don’t want it anymore, I purchased it for just one month and didn’t know it will be automatically renewed Please can you cancel the subscription and refund my Money?

This is a public forum so account information is not discussed. 

You can cancel your subscription any time by following the 'Cancellation Steps'. 

See the support article - Refund of Subscription Payments


If you have any other questions, you will need to contact the support team directly by raising a ticket and they can further assist.

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