When I try to buy an image, I cannot go to the next step after type in the password.
I've already confirmed the password is correct.
But when I hit "Enter" the type in bar appears on the RED board, and I cannot process to the next step. There is no "next step" or similar button.
Details in the attached image.
Is there a suggestion where may goes wrong?
Do you have a paid subscription to videoscribe?
is it active or have you cancelled it?
(raise a support ticket to ask customer support)
-Mike (videoscribe user)
Thanks for the quick reply.
Yeah, I am in pro 1-year subscription.
Please raise a ticket with the support team.