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Video scribe installation

Video scribe is not being installed on my PC. I attached screen sort of the problem that is seen to installation. Can anyone help me? My PC is windows 10 

01vv.JPG 01vv.JPG
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Ensure you have a strong internet connection or try another internet connection. 

For the online error issue, follow the steps in the support article 'To use offline mode, you must first log in online with ‘Remember Me’ selected'

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