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I am having trouble logging in via the program

Although the username and password are correct, I cannot log in through the program, while I can log on to the web page

2 people have this question

If you're having issues logging into VideoScribe, please visit this folder of help articles which explain the most common installation and login errors and how to fix them.

If you have any further questions, please raise a ticket with the support team and attach a screenshot of the error

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