Does the new version (Videoscribe 3.6.8), not support the basic font any longer? I can't seem to find it.
I think when they revamped the font system the new system, they may have dropped the BASIC font.
If you open an old project that contains the BASIC font, and delete all the other elements and save it with a new name, you can continue to use that BASIC text element, and copy/paste it to add more BASIC text elements.
In fact you might be able to simply copy a BASIC text element out of an old project into a new project.
-Mike (videoscribe user)
That's right-the new text character format introduced in version 3.6 runs on the Google fonts system, which no longer supports the 'Basic' font.
If you would like to use older fonts in 3.6 please see this support article- Historic fonts. As Mike said, you can copy and paste the Basic font from old projects.