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Monthly upgrade - no download option available?


I've upgraded my account (monthly payment) to export my video to MOV, FV, WMV o.a. or  render my video using to donwlad it. But these options aren't appearing after the ugrade...

Thanks for your help!

render/publish your video using in order to download it from as an mp4.

Can you take a screenshot of what you can see? 

Are you selecting the render option?

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