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Videoscribe project is not save and export

Hello sir / mem  

I purchased video scribe software 28 September than I work to start. I worked for 24 hours but the last fram not save, emergency backup loading and loading and show the message "not responding" I try various method caches file deleted, software uninstall etc.

but the result is same. please help me


From the main directory of the program, right-click the project thumbnail and save the project online. Then raise a ticket to tell customer support about the project name and the problem you are having.


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