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Scribely subscription

Hi. I just paid the monthly fee to become a Scribely Creator. However when I try to make the sixth frame, the lock still appears at the bottom of the page and is still wanting me to Upgrade when I already have done that. Could someone please help me with this? I need to finish the video I am making by tomorrow. Also, is there any way that I can insert music to the video instead of a voice over just like in VideoScribe?

This community forum is for VideoScribe. 

See the FAQ section for Scribely-

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