Not able to import fonts in Videoscribe new version 3.6
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Hasheb Anzar
Started a topic Fri, 17 Jul, 2020 at 6:00 AM
I am not able to import any fonts in this version of this software. If I have purchased any font and want to use it in Videoscribe I should be able to use it. Why this important feature has been removed?
Please help! I am having so much problem because of this.
Best Answer
Hayley Young
On Mon, 15 Feb, 2021 at 9:37 AM
There were a number of issues with fonts which customers had been wanting to see improvements too for quite a while. The main ones were:
• Language support - we've added Arabic, Chinese, Japanese & Korean so far
• Quality of the text - External fonts were not HD and could be very fuzzy, especially when zoomed in
• Kerning issues - Inconsistent spacing between characters
• Some fonts with longer tails on y's and j's would get cut off and look poor
To move forward on all these fronts we had to control the fonts being used in order to be able to truly test and ensure quality. This why we switched to GoogleFonts and why the initial deployment had 60 of their fonts available.
The font system is a completely new system from the previous versions which means the following:
In version 3.6, you will be able to use pre-installed Google fonts which are listed in the add text element menu. Please use version 3.5.2 if you wish to use your own imported fonts
You can still edit the contents of any fonts that already exist in your scribes, prior to 3.6
Version 3.6 is compatible with 64-bit desktop machines. From version 3.6 onwards we will only support 64-bit machines on VideoScribe. If you have a 32-bit machine, please install version 3.5.2
Saving a scribe file in version 3.6 will upgrade your existing scribe files to the new font system. This means that you cannot use 3.6 scribe files in previous versions
If you have any questions regarding these changes please check our Instant Answers
T
Tiu Atunisa
On Mon, 3 Aug, 2020 at 1:50 AM
This is crazy!
I need to use custom fonts that are expensive to buy and are on brand and then I can't use them on the new version of the software. I also can't just 'USE' a 32bit version as the new mac pro only runs 64 bit content. Also because I didn't know about the change, all of my old scribes now wont work on the old font system that I need it to.
This needs to be addressed ASAP. The ability to use custom fonts is a requirement for any media creating software. This is such a horrible oversight.
Adding to this the help on the website mentions nothing of this new limitation. Is it because SPARKOL knows that this is a horrible decision but chose to do it anyway?
Just awful
Jonathan Steele
On Mon, 3 Aug, 2020 at 1:28 PM
Admin
Hi Tiu
The update to the Google font system has allowed for improved customisation, adjustable font weight, support for more languages and most importantly an improved quality of the characters displayed on the canvas.
As mentioned previously, you can still use your own fonts in version 3.5.
As you are using a Mac, the x32 bit version will not be applicable to you as this is only a requirement for Windows users, you can simply download and install the Mac OS .dmg file.
I'm assuming you meant all of my old scribes now wont work on the 'new' font system?
Your projects will still work as usual and display your text from the old font system, you just won't be able to add new text elements that use the old fonts.
If you check the instant answer on historic fonts posted previously it will provide you with the steps on how to do this.
Far from a limitation, the improvement of language support alone has been one of the most requested features on our forums that can be expanded due to the implementation of this new system.
A
Alan Kmiecik
On Sun, 14 Feb, 2021 at 12:48 PM
Hasheb Anzar is right, this is crazy.
Spin it anyway you want Johnathan. I'll be looking for alternatives
A
Alan Kmiecik
On Sun, 14 Feb, 2021 at 12:49 PM
In addition, the Google font I want to use is not in the list.
Hayley Young
On Mon, 15 Feb, 2021 at 9:37 AM
Admin
Answer
There were a number of issues with fonts which customers had been wanting to see improvements too for quite a while. The main ones were:
• Language support - we've added Arabic, Chinese, Japanese & Korean so far
• Quality of the text - External fonts were not HD and could be very fuzzy, especially when zoomed in
• Kerning issues - Inconsistent spacing between characters
• Some fonts with longer tails on y's and j's would get cut off and look poor
To move forward on all these fronts we had to control the fonts being used in order to be able to truly test and ensure quality. This why we switched to GoogleFonts and why the initial deployment had 60 of their fonts available.
We’ve listened to your feedback and have now introduced the ability for you to upload your own fonts in addition to using a font from our library in our latest version, 3.10. You can download the latest version on our download page here.
Hasheb Anzar
I am not able to import any fonts in this version of this software. If I have purchased any font and want to use it in Videoscribe I should be able to use it. Why this important feature has been removed?
Please help! I am having so much problem because of this.
There were a number of issues with fonts which customers had been wanting to see improvements too for quite a while. The main ones were:
• Language support - we've added Arabic, Chinese, Japanese & Korean so far
• Quality of the text - External fonts were not HD and could be very fuzzy, especially when zoomed in
• Kerning issues - Inconsistent spacing between characters
• Some fonts with longer tails on y's and j's would get cut off and look poor
To move forward on all these fronts we had to control the fonts being used in order to be able to truly test and ensure quality. This why we switched to GoogleFonts and why the initial deployment had 60 of their fonts available.
If there is a particular Google font you would like to see added please visit our 'What languages and fonts would you like to see?' forum.
Hayley Young
The font system is a completely new system from the previous versions which means the following:
If you have any questions regarding these changes please check our Instant Answers
Tiu Atunisa
This is crazy!
I need to use custom fonts that are expensive to buy and are on brand and then I can't use them on the new version of the software. I also can't just 'USE' a 32bit version as the new mac pro only runs 64 bit content. Also because I didn't know about the change, all of my old scribes now wont work on the old font system that I need it to.
This needs to be addressed ASAP. The ability to use custom fonts is a requirement for any media creating software. This is such a horrible oversight.
Adding to this the help on the website mentions nothing of this new limitation. Is it because SPARKOL knows that this is a horrible decision but chose to do it anyway?
Just awful
Jonathan Steele
Hi Tiu
The update to the Google font system has allowed for improved customisation, adjustable font weight, support for more languages and most importantly an improved quality of the characters displayed on the canvas.
As mentioned previously, you can still use your own fonts in version 3.5.
As you are using a Mac, the x32 bit version will not be applicable to you as this is only a requirement for Windows users, you can simply download and install the Mac OS .dmg file.
I'm assuming you meant all of my old scribes now wont work on the 'new' font system?
Your projects will still work as usual and display your text from the old font system, you just won't be able to add new text elements that use the old fonts.
If you check the instant answer on historic fonts posted previously it will provide you with the steps on how to do this.
Far from a limitation, the improvement of language support alone has been one of the most requested features on our forums that can be expanded due to the implementation of this new system.
Alan Kmiecik
Hasheb Anzar is right, this is crazy.
Spin it anyway you want Johnathan. I'll be looking for alternatives
Alan Kmiecik
In addition, the Google font I want to use is not in the list.
Hayley Young
There were a number of issues with fonts which customers had been wanting to see improvements too for quite a while. The main ones were:
• Language support - we've added Arabic, Chinese, Japanese & Korean so far
• Quality of the text - External fonts were not HD and could be very fuzzy, especially when zoomed in
• Kerning issues - Inconsistent spacing between characters
• Some fonts with longer tails on y's and j's would get cut off and look poor
To move forward on all these fronts we had to control the fonts being used in order to be able to truly test and ensure quality. This why we switched to GoogleFonts and why the initial deployment had 60 of their fonts available.
If there is a particular Google font you would like to see added please visit our 'What languages and fonts would you like to see?' forum.
Hayley Young
An update from the VideoScribe team!
We’ve listened to your feedback and have now introduced the ability for you to upload your own fonts in addition to using a font from our library in our latest version, 3.10. You can download the latest version on our download page here.
Check out this article to Learn more about adding fonts!