Hello! I've imported some Japanese fonts but when I tried using them, I received a message as attached. 

Please tell me why and how I can resolve this problem. Thank you

(copied from another thread:)

I don't think that Chinese and Japanese fonts currently work automatically with videoscribe.

http://help.videoscribe.co/support/discussions/topics/1000040512

http://help.videoscribe.co/support/discussions/topics/1000031404

But you can make SVG images using any font of your choice:

Method one: use adobe illustrator (which can be purchased) or inkscape (available for FREE at inkscape.org) to type your words and then save them as an SVG. Then import the SVG into videoscribe. This method is simplest but videoscribe will probably draw the characters as outline and then fill them in. The process is explained in this: youtube video

Method two: This method is a little more complicated but it will make Videoscribe "draw" your characters more like the way it draws the default fonts. LINK: "Can I Make Other Fonts Draw Well?"

and

Make Any Font, Text or Equation Draw Well (2017)

also

http://blog.videoscribe.co/scribing-tip-how-to-get-arabic-words-to-draw-well/

-Mike (videoscribe user)