Sparkol Help

Topic not covered?

Start a new topic

My laptop crashed/lost my old projects

My laptop crashed.When I got it fixed and installed the video scribe,I couldn't find my old projects.Pleaaaase help.

If you never backed up any files and then allowed your hard drive to be erased or reformatted, then there is probably no data left to save.


If you backed up a copy of your hard drive, or if you backed up the appdata folder or if you saved a copy of your projects online, or if you saved any of your work as .scribe files on media other than your hard drive, then you can still use those files. Provide more information if that is the case.


If you don't know whether you saved anything online, or backed up any files, you may want to raise a ticket to contact customer support for additional information.




Login to post a comment