Can't log in : Account

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Denzel Robin

Started a topic Wed, 8 Apr, 2020 at 3:12 AM

The software is saying

"To use offline mode, you must first log in online with 'Remember Me' selected." when i click log in. But i hadve internet connection in my computer

Hayley Young

On Wed, 8 Apr, 2020 at 9:12 AM Admin

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Mnm Nkl

On Tue, 14 Apr, 2020 at 2:08 PM

To use offline mode, you must first log in online with 'Remember Me' selected." when i click log in

M

Mnm Nkl

On Tue, 14 Apr, 2020 at 2:11 PM

Hayley Young

On Wed, 15 Apr, 2020 at 9:19 AM Admin

As mentioned above- see the support article "Offline Error Message When Logging into VideoScribe" for steps on how to resolve.

Can't log in