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Loading Image Library

 

Hello, I have the following problem:

No matter what I do, I can't add new images because the Image Library doesn't load! See the screenshot.

I've already tried everything:
1. I have deleted the folder "Library" and "Caches" -> then the error message 3.5.2-18 appears
2. I have deleted the "Favourites"-folder and then the loading of images also doesnt work. See the screenshot again.

I also tried older versions of Videoscribe, there is the same problem.


2 people have this question

Please raise a ticket with the support team for further assistance 


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