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Error Code 3.5.2-18

Just updated to the latest version of VS. After entering login details and pressing enter. An error message comes up saying contact support quoting 3.5.2-18.

Any help would be great, thank you.

1 person has this question

Try following the steps in Version Error on Startup Help Article

Raise a ticket with the support team if the issue does persist

I did what is written in "Version Error on Startup Help Article", But the error is repeated every time and cannot be logged.
This error appears when starting the program  --- 3.5.2-18

Please read Hayley's reply and follow the instructions.

-Mike (videoscribe user)

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