Videoscribe (v 3.4.0)froze during rendering of my latest video, and I got the popular message 'do you wish to cancel rendering'.
Shame on me, I didn't save just prior to rendering. But I had at least a recent version saved on my local scribe. As I hit the enter key a couple times on the 'do you wish to cancel rendering page', I was prompted to save my scribe. I thought, hey this is great. At least I can save my latest version. BUT - Videoscribe actually overwrote my existing file with a BLANK videoscribe. This in effect wiped out my entire scribe. I had a much older version archived online, so at least I didn't lose days of work.
Has this happened to anyone else?
Feature request: When you show a dialogue to save a scribe, please do not EVER save a blank scribe in its place. This is the worst you can do. Please fix.
Barry Radford
On Mon, 18 Nov, 2019 at 11:35 AM
Hello Bryce, I'll turn this forum into a suport ticket so one of the team can get in touch and see if we can help recover anything.
Bryce Bowman
Videoscribe (v 3.4.0)froze during rendering of my latest video, and I got the popular message 'do you wish to cancel rendering'.
Shame on me, I didn't save just prior to rendering. But I had at least a recent version saved on my local scribe. As I hit the enter key a couple times on the 'do you wish to cancel rendering page', I was prompted to save my scribe. I thought, hey this is great. At least I can save my latest version. BUT - Videoscribe actually overwrote my existing file with a BLANK videoscribe. This in effect wiped out my entire scribe. I had a much older version archived online, so at least I didn't lose days of work.
Has this happened to anyone else?
Feature request: When you show a dialogue to save a scribe, please do not EVER save a blank scribe in its place. This is the worst you can do. Please fix.