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i like to refund

Hi. I bought videoscribe last Oct and meant to be used just for one month as I needed it for my major assignment. It's my fault that I didnt realise that this software charges the fee monthly. I have not used this software since last Oct but have been charged for 1 months. So I am wondering whether I can get refund for the last one months?(this months) Thanks.

Hi Chun- please take a look at our article regarding Refunds of Subscription Payments

We do not provide refunds after the payments have been taken.

If you have any further questions, please raise a ticket with the support team and they can further assist. 

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