Hola, me descargué videoscribe y realicé un pequeño video para clase. Lo guardé pero se quedó dentro de la cuenta... He intentado acceder ahora a mi cuenta para poder verlo y no me deja porque me pide Sparkol Pro. ¿Hay alguna forma de poder ver mi video sin tener que pagar la versión Pro? ¿Puedo acceder a mi video de alguna otra forma? Me urge mucho!!!!! Gracias :)
Hayley Young
Hi Diana,
It sounds like your free 7 day trial has come to an end.
You will need to purchase a subscription to access any of your previous work made.
Hey Hayley,
I have purchased my videoscribe subscription for 1 year and the version of videoscribe is 3.3.2. I worked on this for 2 months, now, it is showing free version of videoscribe. I couldn't access my paid version of videoscribe. I need help.
Hayley Young
Hi Monica,
I have re-synced your subscription. Try logging in again and let us know if you have any further issues
Hayley Young
We also have an updated version, 3.4 that's available for you to download and install on our website!
Hi Hayley,
Thanks for the re-sync. Now, it is working. I updated the videoscribe to the latest version.
Barry Radford
We've stopped supporting the below VideoScribe versions and will disable them in due course, meaning they will no longer work.
We will be approaching this in the following stages and emailing customers still using these older versions in advance of each stage:
v2.0.0 through v2.1.2 are scheduled to be disabled on the 7th October
v2.2.0 through v2.3.4 are scheduled to be disabled on the 14th October
v2.3.5 and v2.3.6 are scheduled to be disabled on the 21st October
To continue using VideoScribe, you simply need to upgrade to the latest version of VideoScribe via www.videoscribe.co/download.
This is to allow us to focus on developing new functionality and ensure you have the best possible experience making captivating videos. By updating the application, you’ll also get access to all the latest features including:
Customizable video templates
Publishing your videos straight to Vimeo
Changing the color of our library images
Enhanced video timeline to edit faster
Higher resolution displays
Any change to this schedule as we proceed will be posted in the comments of this forum post