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settings are not being saved

Settings are not being saved. when I am re starting the video scribe. all settings come back to the old. Attached the screenshot of what I am getting every time after restarting.

VideoScribe support is seriously lacking a chat support because for this simple solution I will have to wait at least 3 days. 

Sparkol is closed on the weekends. What version of VideoScribe are you using? Can you try uninstalling and reinstalling the latest version of VideoScribe. 

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