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I wanna ask you something about refund.

First, I'm sorry about what I didn't know the subscribe system.

I just used videoscribe a few times for a month.

But, I got payment for the subscribe today, then I'm noticed I had to cancel my subscribe before it is payed.

I don't have had any plans to use videoscribe again from about 2 weeks ago.

So can I get a refund today's payment?

Please... help me... 

I'm sorry for being not noticed about subscribe system in advance again...

Here is a link to open a support ticket to contact customer support about your billing question.

-Mike (videoscribe user)

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