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my account is empty

Hi! I just created my account today, but when i logged in, there is nothing, I can not even see my canvas. please help.


Have you downloaded and installed the software? VideoScribe is a locally installed application, it does not run from a web browser.

Yes, i did download and installed the software. is it because I signed up for free trial?


No, you just need to open the software on your computer. You cannot use VideoScribe in a web browser, it's a locally installed application

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