Sparkol Help

Topic not covered?

Start a new topic

Frequent crashes, Hanged on MAC System

I think new version for mac is unstable, 
Its keep hanging on following action.

  1. After program is launched and logged in- HANGED
  2. When you attempt to export your scribe file- HANGED
  3. When you click on previously saved project- HANGED
  4. If you just switch between any other program - HANGED
  5. I have resized all my PNG/SVG to not more than 50KB, but still HANGED
  6. While writing this feedback I left program as it is, HANGED
  7. Since morning I have tried every available method from resizing to properly creating SVG, but no success yet. HANGED
I wanted to check whether am I facing this issue or every other mac user also? 

my system config is 16 GB ram, i7, mac OS 10.13.6
I was supposed to deliver this project today and here I am HANGED with troubleshoot. 

I have attached 2 files created in Adobe Illustrator, sketched out in Photoshop. Please check and let me know If am making any mistake.

Its weird , never happened before when I used trial version but as soon I purchased to Pro...and downloaded this 3.2 Version....!!
In my office I bragged about this software as time saver, and here I am ... :(


 

Use previous version, there's nothing wrong with your SVG. I can open and run it normally. Don't use the ver.3.3, it's still buggy. 

I agree that it might be a good idea to try an older version of the program, in case the newest version is causing the problems.  Also, you can save a copy of your work to the cloud folder and ask customer support to provide feedback, in case your project building techniques are causing problems.


Login to post a comment