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videoscribe is crashing while uploading images

i have been taking follow up since last 1 month and here is no appropriate response by you guys ,do u guys have any number so that we can contact you 


attached image is the issue which is occurring every single time while uploading images 

Hello Pawan, you said the issue was resolved last month so we closed the ticket and we had stopped looking into it. I'll log a new support ticket for you now and we can pick up where we left off.

In terms of a phone number - yes we do. It's +44 (0) 117 9332 0999 - All contact methods

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