Hello i am from Indonesia. I wanna ask something problem, why if i save video from sparkol , this saving video is very long time , please answer me thank you

 I think it takes about 10 minutes to render 1 minute of properly prepared videoscribe. That's because of all of the calculations and compositing necessary to emulate a whiteboard video.

If your video is taking a lot longer than that, save your project to the cloud folder and raise a ticket to ask support what you could improve.

-Mike (videoscribe user)

You cannot save or render videos to the cloud folder. The cloud folder does not hold videos. It holds project files that can only be opened in videoscribe.

-Mike (videoscribe user)

You have not provided enough specific information about the problem for me to guess what is wrong.

I recommend that you save your project to the cloud folder and raise a support ticket to ask customer support for help.