-Mike (videoscribe user)
Matthew Cook
Yes, you have set some text elements to have 0 second animate time and they are immediately followed by another element with 0 second animate time. This causes the pause and transition times to be ignored for the first element on the rendered video. A workaround for now is to add 0.1 seconds to the Animate time and remove the hand of either element. We are still working on a fix for this issue.
Hello sir,
while i am recording my voice over camara position on text is missing please help me to fix it..
Regards
Abdul Gaffar
Hayley Young
Hi, I am on the latest version of Videoscribe but when I created a 10 minute video, after rendering the audio and video is out of sync. Pls help. Thanks..
Be sure to raise a ticket so customer support is made aware of your problem. You can also save your project online, and tell them the name, in case they want to look at it.
-Mike (videoscribe user)
Thanks Mike, will do that
I have this very same problem. Voice and video are synced while I'm building my video. But when I preview the result, they are out of sync. It is REALLY frustrating.
Has this bug been fixed yet? If not, I must be doing something wrong and would appreciate help.
Thanks
If you want customer support to take a look at your project, you can save it to the cloud and then raise a support ticket as mentioned in previous replies. If you want help from other users, you can save a copy of your scribe here in the forums and maybe other users will examine it.
Yi Lim
Hi there,
I've been recording and re-recording my voiceovers, and even when my playblack is perfect AFTER recording it, it goes slightly out of sync towards the end after I save it, and it gets strangely worse after I render it and save as an MOV.
Please help, I need to fix this pretty urgently! Thanks!