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Scribe file suddenly gone


I have worked a lot on a scribe file, but now when I open VideoScribe, it shows the name of the file - and it seems like an empty (blank) file that has been created in February. The last time I updated it was on May 2nd.

I have exported a backup version a while back, and it's not the most recent version.

I do have the exported MP4 file of the last version, but I can't find the editable version.

How can I retrieve the last version I had?

Thank you,


Hi Omer,

I have responded to your support ticket regarding this.

Thank you, I will respond there

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