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Not able to upload on my cloud


I am not able to save online and upload my video scribes on my Sparkol cloud from my MacBook Air. 

Whenever I try, it asks for permission to overwrite the existing file and after that gives me an error as to check my internet connection. Please check screenshot attached. I have tried closing video scribe multiple times and restarting again.

I have been able to upload it from my windows laptop but not from Macbook Air. So I am not able to sync my work when I work from home and office laptop.

Please guide.

Hi Ameer,

I have responded to your support ticket regarding this.

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