Yesterday I installed VideoScribe on my Windows. To scrutinize it's capabilities, i went for a free trail. I stared going thought it and ended up being teed off. I needed to add a new image to the video. But when i Click the icon placed down of right side, it didn't open. I tried again but it did not happen.
What could be the issue and how can I insert images now?
The window does not open or is it when you want to add the image?
sometimes I have to make a lot of clicks to make it work, (not brutally)
Did a re-install solve the issue? It would certainly be my first suggestion.
If you are still having issues log a support ticket via http://help.sparkol.com/support/tickets/new and we can restart your trial and work on the issue to get images working for you.
Hello Barry Sir,
I did re-install Videosrcibe but the problem continued. I am still not able to insert a new image.
It is good to see that this team is support and coordinating by giving an option for raising ticket. I am logging to it and hoping this issue not to reach me this time.