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stuck after login

hi, im Agung, im just try install videoscribe, im free user btw. this is the first time i install the software but it just stuck after i login, nothing appear or show up or anything else.

can someone help.


2 people have this question

Hi Agung


We have converted your post into a support ticket and sent a reply. Please check your email for further information.

hi, im Aniruddh singh, im just try install videoscribe, im free user btw. this is the first time i install the software but it just stuck after i login, nothing appear or show up or anything else.

can someone help.


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Try uninstalling and reinstalling the latest version. 

Disconnect from your internet and reconnect

Try another internet connection, like a phone hotspot 

See the support article, Offline error message and follow the steps. 


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