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Cant buy new image


I was trying to buy a new image from the library and when entering in my password (from my account password) it does not allow me. It just turns red and I've also have changed my password to make sure it was correct. Any ideas as to how I buy an image. 


Do you get an error message?

-Mike (Videoscribe user)


Looks like you have had some issues when purchasing your subscription Prab and have a number of different payment accounts against your ID. I have raised a support ticket to get this resolved

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