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Have registered for pro, but can't save or export trial scribe

Hi all, 

My question is about exporting my first scribe video (or sharing it in any way possible), now that I have registered for the pro version. 

I could not export or share my trial version scribe. So, I registered for pro. But now, I do not know how to get the test video I made to recognize that Ive gone pro so that I can export it. 

Can anyone help???


This has been converted to a support ticket.

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