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No audio when published to youtube

I have a verified Youtube channel and I tried publishing my videoscribe video to youtube.  After an hour or so it published successfully but the video no longer has any sound.  The audio plays brilliantly from videoscribe and when published to hard disk as a .mov file.

Why doesn't it work publishing to Youtube?

I'm not sure why the audio is not playing on the video that you have uploaded directly to YouTube. If you would like me to take a look, please save a copy of the scribe to your online directory and let me know the name.

You could upload the MOV to YouTube manually through the YouTube upload option on the website.

i have the same problem, can you assist

Saad, we've replied to your support ticket so we'll pick this up there.

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