You can download online saved scribes from your web browser at my.sparkol.com/online-scribes. Is this where you are seeing the html code? If you do as Mike suggested, are you able to access the scribes?
Can we access scribes created from our free account after the trial period?
No, you can no longer log into videoscribe to access your projects with a free trial after the trial period ends. However if you pay for a subscription, you can continue where you left off.
I have 2 online saved scribes
when im trying to access them im getting to a page with some html code....