Hi ,

I have purchased a yearly package 13 days before

Now I find this in not suitable for my business

So you said in the terms and conditions like, if I cancel within 14 days the amount will be refund from your side.

If this is so , could you please refund ?

Hi,

You might want to Raise a support ticket to contact customer support regarding billing matters.

Also you can click the ACCOUNT link at the top of this page to see your payment information and cancel your subscription.

-Mike (videoscribe user)

 

Hi Aysha,

I've responded to your support ticket regarding this.