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Just registered but fail to login

I just download and install videoscribe.  However, I fail to login with error a message "To use offline mode,you must first log in online in this device".  I already have my machine online!


Any solution?


1 person has this question

 I just download and install videoscribe.  However, I fail to login with error a message "To use offline mode,you must first log in online in this device".  I already have my machine online!

Please see the help article- Offline error message when logging into VideoScribe

If the issue persists after going through these steps, raise a support ticket with the support team


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