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Payment System Issue

At 17:20 (BST) on Friday 19th May our payment platform experienced a fault preventing payments from being processed. We are working on this issue and will restore service as soon as we can. 

Apologies for any inconvenience this has caused.

My videoscribe membership has lapsed. I need reestablish my membership yet I can't on the grounds that yuor site give me this message 

I attempted to pay the $ 8 month to assignment writing service month plan twice, however the multiple times I got the chargeback (return) data on my MasterCard. 

This is a public forum- we do not discuss account information.

You'll need to raise a ticket with the support team

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