Just logged into my usual Videoscribe software on Laptop and all my existing video's has vanished, any ideas?
I have responded to the support ticket that you raised regarding this.
With point number 1) - projects will show up in the 'base folder' (projects screen) no matter which account details you use to log into the software. For example if you used the free trial and created and saved scribes locally and then created a new Sparkol account and bought a subscription. When you log into VideoScribe on the same computer and computer user profile the scribes you saved during the free trial on the other account will be available when logging in with the new account details.