Hello, I am a Windows user and when installing Videoscribe I receive the following two error messages, 'Called InstallFinalize when no install in progress' and 'Called RunScript when not marked in progress'.
It completes the installation but the program does not appear on my system.
Is there a fix for this?
This would be something local to you I'm afraid and not something we could fix from our end.
Having quickly Googled the error code, it might have something to do with your system's time/date settings being incorrect?
Hi Mike, I appreciate the detailed response, thank you.
Suggestions one to four have been covered.
I am on Windows 10.
Thanks for getting back to me.
The date and time settings are showing as correct on the bottom right of the screen.
I will check the link out and see if it gives other clues.
Also take a look at this article on the Microsoft support site.
i have this problem.
when i'm instaling videoscribe i get this problem and if i install videoscribe even that problem, when i open videoscribe i can't use it.
i have this problem when i'm installing videoscribe.
If you don't get a reply here in the public forums, be sure to raise a ticket to ask customer support about your problem.
I think that's an error related to Microsoft Visual C++. You might be able to fix it by going to microsoft's website and downloading the newest visual C++ redistributable installer file. AFter you install that, videoscribe might install properly.