Sparkol Help

Topic not covered?

Start a new topic
Answered

Having difficulties to upload the video

Why i cant upload my video to youtube after tried a few of times?

Best Answer
Hi,

1) If you would like customer support to help you troubleshoot your project, save the project to the cloud folder then Raise a Ticket and tell customer support the name of the project.

2) If you want help from videoscribe users, save the project as a .scribe file and attach it here.

3) if you want to try to identify and fix the issues yourself, the following thread might help: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)


-Mike (videoscribe user)

 

Answer
Hi,

1) If you would like customer support to help you troubleshoot your project, save the project to the cloud folder then Raise a Ticket and tell customer support the name of the project.

2) If you want help from videoscribe users, save the project as a .scribe file and attach it here.

3) if you want to try to identify and fix the issues yourself, the following thread might help: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)


-Mike (videoscribe user)

 


Login to post a comment