can't find my project files. This is program needs to be rewritten so you instantly see you project when You get online...
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Joseph Love
Started a topic Tue, 3 Jan, 2017 at 10:11 AM
can't find my project files? this should be the first things people see is there work....
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Mike Metcalf
On Tue, 3 Jan, 2017 at 3:32 PM
Hi, Your locally saved projects are literally the first thing you see when you login to the videoscribe PROGRAM. You will also see the cloud icon which you can click to view all of the projects you have saved to your cloud folder (online). The project screen looks like this:
If you don't see your projects, then you are probably 1) on the wrong computer, or 2) using the wrong account login information or 3) you are looking at the website instead of the program...close your web browser, run the videoscribe program and login.
If that does not answer your question, please provide a clearer description of what you are doing and what you are seeing.
Good luck! -Mike (videoscribe user)
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Melody Taboas
On Fri, 19 Oct, 2018 at 6:31 PM
I cant find my proyects.
it doen´t appear the cloud or last proyects
Where shoud i look for?
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Mike Metcalf
On Fri, 19 Oct, 2018 at 8:11 PM
Hi,
You should probably raise a support ticket to see if customer support can help you locate your projects on your computer.
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Mike Metcalf
On Fri, 19 Oct, 2018 at 9:51 PM
note: customer support usually works monday through friday during UK business hours.
Joseph Love
can't find my project files? this should be the first things people see is there work....