Is it just me or is videoscribe always crashing, no matter what I do I have to keep closing the program via task manager (PC) and start again, but I can't seem to get anything saved before it crashes - I have tried running the installer again over the top to make sure I am on the latest version, but all I get is crashes!
M
Mike Metcalf
On Wed, 14 Dec, 2016 at 6:23 PM
In general, videoscribe freezes or crashes if there is a serious problem with your project.
You haven't provided any information that would help with a more specific answer, but if you have any partial projects saved you could right-click one on the projects menu and save it as a .scribe file and attach it here. Best case would probably be one of the projects with a lot of images that you can't add any more stuff to without crashing the program.
or you can right-click a thumbnail image on the projects menu and save a copy online and ask customer support to look at it (raise a support ticket)
Michael Reynolds
Is it just me or is videoscribe always crashing, no matter what I do I have to keep closing the program via task manager (PC) and start again, but I can't seem to get anything saved before it crashes - I have tried running the installer again over the top to make sure I am on the latest version, but all I get is crashes!