Save your project to the cloud folder and raise a ticket if you want customer support to help you determine what is wrong. Or save your project as a .scribe file and attach it here if you want help from users.
I'm using the trial version of VideoScribe and have attempted to share my video to facebook. Each time I try the program freezes up. I also tried to save it to PowerPoint, which appeared to work until I opened the file. It's a single slide of the drawing hand, but nothing more. I was really thinking I'd want to get the yearly plan, but if I can't get the free trial version to work the way it's supposed to I may need to look elsewhere. Please help.
FYI - I'm running a Dell laptop with Core i7 processor, 8gb ram, a 500gb SSD and Windows 8.1
M
Mike Metcalf
On Fri, 22 Dec, 2017 at 9:05 PM
Answer
Save your project to the cloud folder and raise a ticket if you want customer support to help you determine what is wrong. Or save your project as a .scribe file and attach it here if you want help from users.
Andrea Araoz
Hello video scribe,
My problem is when I tried to share my video on Facebook nothing happened. I've been trying since last friday.
I've also tried posting it on youtube and downloading it as a power point presentation but did not work.
I've uploaded it to the cloud but that's all.
Help me please.
Your problem is probably something that can be fixed or avoided by following the tips in this list: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)
-Mike (videoscribe user)
Mike Metcalf
or you can save it as a .scribe file and attach it here.
- Mike (videoscribe user)
Betsy Clapp
Trying to post a video to Mailchimp. How do I do it?
Mike Metcalf
http://kb.mailchimp.com/campaigns/images-videos-files/add-video-to-a-campaign
-Mike (videoscribe user)
David Olmstead
I'm using the trial version of VideoScribe and have attempted to share my video to facebook. Each time I try the program freezes up. I also tried to save it to PowerPoint, which appeared to work until I opened the file. It's a single slide of the drawing hand, but nothing more. I was really thinking I'd want to get the yearly plan, but if I can't get the free trial version to work the way it's supposed to I may need to look elsewhere. Please help.
FYI - I'm running a Dell laptop with Core i7 processor, 8gb ram, a 500gb SSD and Windows 8.1
Mike Metcalf
Your problem is probably something that can be fixed or avoided by following the tips in this list: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)
-Mike (videoscribe user)