Please save a copy of the scribe to your online directory (cloud icon), let us know the name and we can take a look for you.
The voiceover would not play when I downloaded your scribe and I was unable to extract it from the scribe file either. Are you able to share the MP3 voiceover with us so that we can take a look. If you would prefer not to attach the MP3 on the public forum, please open a support ticket and attach it to that (if the file is larger than the 15MB attachment limit, please upload to a file sharing service and paste a download link into your response).
Same problem in my video right now. The problem with the previous animator has solved?
It's the first time that kind of problem occurs.
The voice over won't match anymore when I do modification of time
in the middle of the video.
I have to play the video from the begining to get a correct match all along ???
It's a 6 mn video (I'm at one minute and half, and it's so long)
I've upgrade the soft.
uninstall it, install it.
Return to the previous version.
Rename the file.
Change the mp3 several times.
if you have any thought ?
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