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installing problem

 Salamo alaikom,

pleaase i need your help..

Can you please check you computer meets the Minimum system requirements for VideoScribe desktop.

If it does then there are a few things to try. Firstly download a fresh copy of the installer from and put that on the desktop of your computer and run the application from there. 

If you still cannot install after that then Microsoft has a tool called Microsoft Fix-It which you can run on your machine to seek out and remove any partially or corrupted installs. Can I ask you to run this on your computer and then try the install again.

thank you so much, I'll try this inchalah 

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