Hi, My Mac crashed sometime back and I have been trying to recover some of my previous projects done on Video scribe. (I had to format the Mac) None of the projects were save online and I don't have any saved offline. Can I be able to retrieve the videos?
I have a similar problem. The thing is that it's been almost a year since I last used VS and I just have one project saved online, the other two are missing and I can't find them in my time machine (I'm sure they must be there). I've just reinstalled the program, so I don't know if there's a problem with that.
Any advice is welcome!
scribes saved in the cloud (online) are not deleted unless you manually delete them.
locally saved scribes are not deleted unless you delete them or you use hard drive cleanup software that tages them as unneeded files and removes them.
Locally saved scribes are only meant to be seen and opened from within the videoscribe program.
maybe you had more than one free trial account or pro account and you
reactivated an account that only had one scribe saved in the cloud.
2) maybe you are confusing the cloud with locally saved scribes. scribes are saved locally in videoscribe by default. Saving locally means that if you save a scribe on one computer, you will not be able to find it or open it on another computer. You can only open it from the same computer you used to save it. (also if the hard drive is erased, the scribe will be erased.)
I hope you find your other scribes
If the scribes are saved locally and changed my computer but have everything backed up in Time Machine, are they going to be erased anyway? I think that's the problem, maybe they were lost somewhere in between.
Thank you anyway!
I did a scribe with my smartphone. how can I retrieve it on my PC?? thanks
I have listed the contents of the folder you mentioned above (\Macintosh HD\Users\[your username]\Library\Application Support\VideoScribeDesktop\Local Store) and there is no .scribe file. The only reference I've found to my projects is in the file videoScribeProjects.xml. I can see the title, but then I can't find the .scribe file.
Is there any way to get the .scribe file once the trial has ended?
Hey Videoscribe, you must put scribe files in a local location so we can use time machine to recover. You have to do it. It's the way virtually all other software file-saving systems work. It not only allows people to recover lost work, but you can recover lost work at different times--in essence a save history. You must have your internal reasons to do it the way you do it, but it's clearly for reasons that are more relevant to your convenience rather than your user's.
~Drew (Videoscribe user who would love to recommend it, but can't right now).
Yes, Time Machine will back up your entire macOS/OSX operating system, unless you specifically ask it to back up only certain directories. Time Machine does not back up Bootcamp partitions.
I lost my all day unsaved work :( But thanks for @Mike Metcalf, I found library/app support/ videoscribedesktop / local store / documents the backup.scribe!!! :) I imported it to the videoscribe, and everything is back. Big thank you!
Thanks for posting your results!
oh please, you are my hero. I went crazy when I thought I have to start over my project :(